Yes, travel on special bus and train services to and from the venue is included with your concert ticket. Details about these services will be available on the Auckland Transport website a closer to the event time.
 

Church St West of Maurice Rd intersection & Mt Smart Rd West of Rockfield Rd intersection.

Yes, we have onsite mobility parking for patrons who hold a current mobility parking permit. 
To register for mobility parking please send your name, permit number, physical delivery address, cell phone number and which night you are attending to info@aucklandstadiums.co.nz   
Someone from our team will be in touch closer to the concert to provide instructions about how to access this parking.
 

There are no general parking facilities onsite for concerts. We strongly encourage patrons to use the free travel on special event bus and train services to get to and from the concert. 
If public transport is not an option, parking is generally available for a fee at businesses surrounding the stadium. Please be aware that if you park on a street or in a business that is subject to a later road closure or parking restrictions you may be towed or delayed from exiting. Signage will be erected on the applicable streets and information on these restrictions will be available on our website closer to the event.
 

Taxis will be available Church St West of Maurice Rd intersection & Mt Smart Rd West of Rockfield Rd intersection at the end of the concert.
 

Please email info@aucklandstadiums.co.nz if you require coach parking. This parking is not available for motorhomes or campervans.
 

Please contact Ticketmaster to discuss your options/change your tickets. Their customer service number is 0800 111 999.
 

Onsite mobility parking is extremely limited therefore is strictly reserved for those who hold a current mobility parking permit.  
 

Church St West of Maurice Rd intersection & Mt Smart Rd West of Rockfield Rd intersection.  Please check your ticket to see which location is closest to your entry gate.
 

Walking aids such as crutches, canes and frames are permitted. Staff may ask to store frames or crutches while you are seated so they do not obstruct aisles.
 

We have a fantastic team of volunteers who will are available to assist mobility impaired patrons. We also have golf carts to assist with transporting patrons around the venue. 
Our volunteers and carts are limited so please be patient and you’ll be assisted as soon as possible.
If you have any issues once seated you can contact us via our text assist service for help. Text ASSIST leave a space and then type your message and text to 260.
 

Your bay, row and seat number can be found on your ticket. 
Row A starts closest to the field.
 

Seats located in Bays 1-8 of the West (Colin Kay) stand and Seats in Bays 35-43 and Bays 51-53 of the East Stand are covered. 
 

If your ticket says EAST LOUNGE this means you have a seat outside in the East Stand and have access to the East Lounge. The East Lounge has a premium food offering and bathroom facilities. The lounge has floor to ceiling windows and tables for dining so you can also watch the show from inside if you wish.
 

This varies based on the production overlay and can change right up until gates open.
 

We encourage you to print your tickets in advance as some phones may not be readable on the ticket scanners.
 

Ticketmaster is the official ticketing agent for this show. We cannot guarantee the authenticity of tickets purchased from third party sellers such as Viagogo or individuals selling on Trade Me.
 

Sorry, we do not provide a bag or coat check for concerts. Please be aware that backpacks larger than 40cm x 30cm are not permitted.
 

This is an all ages event, however, please note that all patrons (including babies) must hold their own ticket. We strongly recommend you bring ear protection for children and babies.
 

The concert will go ahead rain or shine. If rain is predicted, bring a poncho or raincoat as umbrellas are not permitted.
 

• A bag that can fit under your seat, no larger than 350mm x 300mm x 400mm
• One sealed plastic water bottle up to 1 litre (lid will be removed and discarded upon entry)
• One empty plastic water bottle (without lid) to use at our free water stations
• Small snacks such as homemade sandwiches, biscuits, small packets of chips, confectionery
• Guide dog
• Banners, placards and flags without poles at the discretion of stadium management 
 

• Chilly bins
• Commercially prepared food including takeaways
• Cans or glass containers
• Alcohol or illicit drugs
• Air horns or loud hailers
• Furniture, chairs or stools
• Prams or strollers
• Rain or shade umbrellas
• Animals. (except guide dogs)
• Dangerous goods
• Video cameras and recording devices (cell phones are ok)
• Selfie sticks
• Face masks
• Photographic devices with a removable lens or deemed to be for professional use
• Large items that cannot be placed under a seat
• Skateboards, rollerblades or scooters
• Fireworks, flares or laser lights
• Items that in the opinion of management/security could cause harm or public nuisance.
 

Yes, you may bring in a small amount of home prepared foods such as baking, sandwiches, fruit etc. Commercial foods such as takeaways, soft drinks and confectionary are not permitted.
You may bring an empty water bottle (up to 1 litre, and without a lid) to fill at the free stations. Alternatively, you can bring a sealed bottle of water but please be aware that the lid will be removed and discarded on entry. Please note plastic only – no glass or metal.
 

There are no VIP or hospitality packages for this show.
 

Please email michelle.price@aucklandstadiums.co.nz to enquire about availability.