Auckland Stadiums is committed to delivering an exceptional and inclusive experience for all patrons with accessibility needs.

Please check the FAQs to find out what we offer at our stadiums. If you would like to discuss any special access requirements you, a member of your family or a friend may have, please email info@aucklandstadiums.co.nz.

 

Mobility access

All of our stadiums can all be accessed by wheelchairs via service roads within the stadium, lifts and or ramps. For those with reduced mobility, we offer assistance to move around our venues via either a helping hand or by transport on an electric buggy. This includes transport to and from onsite car parks. Please contact volunteer or security staff on the day and request help with transportation around the venue. 

Both North Harbour Stadium and Go Media Stadium have purpose-built accessibility spaces for patrons to enjoy concerts or live sport. Companion seats are available for those booking accessibility spaces.

Our people are here to help you to make your event experience seamless, so please reach out to us if you have any questions the FAQs can't answer.

Mobility patron services

Our team of volunteers and stadium staff are onsite to assist mobility-impaired patrons.

Our mobility team are equipped with electric buggies, wheelchairs or a steady arm to help those that need assistance to navigate the stadium.

Mobility volunteers are stationed at the gates and easily identifiable in blue or pink high-vis vests. They can help with your exit plan at the end of the night and can return to assist again if required. Please do not hesitate to approach our friendly volunteers if you need assistance.

Walking aids such as crutches, knee scooters and walking frames are permitted, however, our team may ask to stow your item once you have reached your seat to ensure it does not obstruct aisles or emergency exits.

For our ticketed events, we offer a limited amount of mobility parking for those who hold a current mobility permit.

Mobility Parking onsite at Go Media Stadium is now bookable online. As mobility parking spaces on-site are extremely limited, permits are issued on an event-by-event basis. This means that you will need to apply for a new permit for each event that you wish to attend.

You can request a mobility parking permit by emailing info@aucklandstadiums.co.nz and letting us know the name and date of the event you will be attending.

This parking is extremely limited therefore strictly reserved for permit holders. Please check the event listing on our website for more information on how to access mobility parking at our venues.

For events at Go Media Stadium, Gates A, B & C are all mobility friendly, as is the Lilyworld Gate. Gate B is set up as the primary mobility gate due to its proximity to the mobility car park. 

There are two mobility gates at North Harbour Stadium, Gate A and Gate H, both are located near large carparks.

The mobility gate at Western Springs Stadium changes per event but is typically located on Stadium Road.

For any specific concerns about an event, please check the event map or contact us directly with your questions and we will be happy to help.

For each event, we have dedicated bays and areas that are accessible for wheelchairs and a caregiver/companion. Accessible tickets are purchased via the ticketing provider for each event. Please check the event listing on our website to confirm the best way to buy mobility tickets.