Travel on special bus and train services to and from the venue is included with your concert ticket.

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More Information

The best drop off and pick up point is on Church Street West of Maurice Road intersection or on Mt Smart Road, west of Rockfield Road intersection.

Onsite mobility parking is available for patrons who hold a valid mobility parking permit. 
To register for mobility parking please send your name, permit number, physical delivery address, cell phone number and event name to info@aucklandstadiums.co.nz   
Please present your permit to traffic control staff on entry.
 

There are no general parking facilities onsite for concerts. We strongly encourage patrons to use the free travel on special event bus and train services to get to and from the concert. 
If public transport is not an option, parking is generally available for a fee at businesses surrounding the stadium. Please be aware that if you park on a street or in a business that is subject to a later road closure, you may be delayed from exiting at the end of the event. Signage will be erected on the applicable streets.
 

Taxis generally wait on Church Street west of Maurice Road intersection and Mt Smart Road west of Rockfield Road intersection at the end of the concert.
 

Please email info@aucklandstadiums.co.nz if you require coach parking. This parking is not available for motorhomes or campervans.
 

The following road closures and parking restrictions will be in place to support the event delivery:

Road Closures – Saturday, 16 December

• Beasley Ave – 5am until 1am the following morning
• Rockridge Ave – 5pm to midnight
• Maurice Rd - 4pm until 1am the following morning
• O’Rorke Rd & Rockridge Ave - 4pm until 1am the following morning
• Station Rd (Rockfield to Olive) – 4pm until 1am the following morning
• Station Rd (Olive to Great South Rd) – 9pm until 1am the following morning
• Olive Rd, Walls Rd, Bassant Ave & Botha Rd – 9pm until 1am the following morning
• Fairfax Ave– 4pm until 1am the following morning
• Hugo Johnson & Autumn Pl – 4pm until 1am the following morning

Parking Restrictions – Saturday, 16 December

• Beasley Ave – Both sides from 4am until 1am the following morning
• Rockridge Ave – Both sides from 4pm to midnight 
• Maurice Rd – Both sides from 3pm until 1am the following morning
• O’Rorke Rd & Rockridge Ave  – Both sides from 3pm until 1am the following morning
• Station Rd - West side of Station Rd (Walls to O’Rorke) and the south side of Station Rd (Maurice to O’Rorke) from 3pm until 1am the following morning. Parking restrictions will also apply from 4am until 1am the following morning on the east side of Station Rd (O’Rorke to Walls).
• Olive Rd, Walls Rd, Bassant Ave & Botha Rd – No parking on both sides of Walls Rd from 3pm until 1am the following morning.
• Fairfax Ave– Both sides from 3pm until 1am the following morning
• Hugo Johnson & Autumn Pl– Both sides from 3pm until 1am the following morning
   

Please contact Ticketmaster to check if your seats are suitable or to change your tickets to accessible tickets. Their customer service number is 0800 111 999.
 

Onsite mobility parking is extremely limited therefore is strictly reserved for those who hold a current mobility parking permit.  
 

Walking aids such as crutches, canes and frames are permitted. Staff may ask to store frames or crutches while you are seated so they do not obstruct aisles.
 

We have a fantastic team of volunteers who will are available to assist mobility impaired patrons to their seating areas. We also have golf carts to assist with transporting patrons around the venue. 
Our volunteers and carts are limited so please be patient and you’ll be assisted as soon as possible.
If you have any issues once seated you can contact us via our text assist service for help.

Text ASSIST leave a space and then type your message and text to 260.
 

Your bay, row and seat number can be found on your ticket. 

Row A starts closest to the field.
A venue map is available here.

Seats located in Bays 1-8 of the West (Colin Kay) stand and Seats in Bays 35-43 and Bays 51-53 of the East Stand are covered however please keep in mind that wind and rain direction can impact some seats within these covered areas. If rain is predicted we recommend wearing a raincoat or poncho. Umbrellas are not permitted at concerts.
 

If your ticket says EAST LOUNGE this means you have a seat outside in the East Stand and have access to the East Lounge.

The East Lounge has a premium food offering and bathroom facilities. The lounge has floor to ceiling windows and tables for dining if you wish to watch the show from inside.
 

This varies based on the production overlay and can change right up until gates open. Obstrutions can be light or sound towers or due to the seats position in relation to the stage set up.
 

We encourage you to print your tickets in advance as some phones may not be readable on the ticket scanners.
 

Ticketmaster is the official ticketing agent for this show. We cannot guarantee the authenticity or validity of tickets purchased from third party sellers such as Viagogo or individuals selling on Trade Me. 

Please contact Ticketmaster on 0800 111 999 if you have any further questions regarding your tickets.

Sorry, we do not provide a bag or coat check for concerts. Please be aware that backpacks larger than 40cm x 30cm are not permitted.
 

This is an all ages event, however, please note that all patrons (including babies) must hold their own ticket. We strongly recommend you bring ear protection for children and babies.
 

The concert will go ahead rain or shine. If rain is predicted, bring a poncho or raincoat as umbrellas are not permitted.
 

• A bag that can fit under your seat, no larger than 350mm x 300mm x 400mm
• One sealed plastic water bottle up to 1 litre (lid will be removed and discarded upon entry)
• One empty plastic water bottle (without lid) to use at our free water stations
• Small snacks such as homemade sandwiches, biscuits, small packets of chips, confectionery
• Guide dog
• Banners, placards and flags without poles at the discretion of stadium management 
 

• Chilly bins
• Commercially prepared food including takeaways
• Cans or glass containers
• Alcohol or illicit drugs
• Air horns or loud hailers
• Furniture, chairs or stools
• Prams or strollers
• Rain or shade umbrellas
• Animals. (except guide dogs)
• Dangerous goods
• Video cameras and recording devices (cell phones are ok)
• Selfie sticks
• Face masks
• Photographic devices with a removable lens or deemed to be for professional use
• Large items that cannot be placed under a seat
• Skateboards, rollerblades or scooters
• Fireworks, flares or laser lights
• Items that in the opinion of management/security could cause harm or public nuisance.
 

Yes, you may bring in a small amount of home prepared foods such as baking, sandwiches, fruit etc. Commercial foods such as takeaways, soft drinks and confectionary are not permitted.
You may bring an empty water bottle (up to 1 litre, and without a lid) to fill at the free stations. Alternatively, you can bring a sealed bottle of water but please be aware that the lid will be removed and discarded on entry. Please note plastic only – no glass or metal.
 

Please email michelle.price@aucklandstadiums.co.nz to enquire about availability.