At Western Springs Stadium we go out of our way to provide you with a comfortable and enjoyable experience. In return, we ask you to respect our facilities and help contribute to an enjoyable event for all our patrons. To achieve this, we require all visitors to the stadium to meet the following conditions of entry. Please note, conditions are subject to change without notice.

Dress Code
For safety reasons, footwear is to be worn at all times.
We do not permit gang patches or gang paraphernalia to be displayed.

Security
Stadium management and its representatives reserve the right to request patrons to present any clothing, bags and other carried items for searching, including being subject to a pat down and/or a scanner search before entering the stadium.
If you refuse to present any of the requested items for searching, you will be denied entry.
Entry will be refused if a patron is intoxicated or under the influence of illicit substances.

Search on Entry
You and/or your possessions will be subject to a safety and security search / wanding upon entry. Below is a list of prohibited items. Confiscated items will not be returned, replaced or reimbursed. Stadium management and the promoter take no responsibility for confiscated items.

Behaviour

In extreme cases, a patron who exhibits unacceptable or disruptive behaviour will be asked to leave the stadium. Dangerous activities such as aggressive moshing, stage diving, crowd surfing and climbing are not permitted and may result in the removal of patrons from the event. Failure to comply with a direction from Western Springs Stadium staff, security staff or the NZ Police to leave the event venue after having being warned to leave may render the ticket holder liable to arrest and prosecution for the offence of trespass under section 4 of the Trespass Act 1980 which is punishable on conviction by a fine not exceeding $1,000 or a term of imprisonment not exceeding 3 months.

Permitted Items

• Small personal cameras and camera phones are allowed. Professional cameras, or any camera with a lens larger than a standard watch face will not be permitted.
• Empty plastic bottle without lid (up to 750ml) to use at the free water stations.
• Sealed bottle of water (up to 750ml) - please note lid will be discarded on entry to the stadium.
• Disability assistance dogs.
• Small quantities of home prepared food.

Prohibited Items

• Bags larger than (A3) 400mm x 300mm x 300mm
• Video cameras and recording device (this does not include mobile phones)
• Photographic devices with a lens larger than a standard watch face (not exceeding 4cm in diameter).
• Prams and strollers
• Selfie sticks, Go Pros, Drones
• Banners with poles
• iPads or Tablets
• Cans or glass of any kind
• Strictly NO alcohol or illicit drugs
• Branded or commercial food and drinks, including takeaways
• Metal utensils and containers, cutlery, etc.
• Chilly bins / Coolers
• Dangerous goods
• Fireworks, flares, lasers or flash lights
• Knives, Tasers, Mace, Chains, Spurs or Studded Jewellery
• Offensive weapons including, but not limited to, any object that may be used as a projectile such as glow sticks, balls, containers, etc.
• Air horns and loud hailers
• Umbrellas or other sun/rain shelters
• Furniture chairs or stools
• Skateboards, rollerblades, bicycles or scooters
• Unauthorised promotional, marketing or advertising.
• Animals (excluding service dogs such as guide dogs and police or emergency service dogs)
• Any other items deemed by stadium management or the promoter to be illegal, dangerous or a nuisance to yourself or others

Please note that prohibited items will be confiscated and will not be returned. If in doubt, leave it at home. Stadium management and the promoter take no responsibility for confiscated items.

Travel on trains and special event buses to ZM Friday Jams Live concerts at Western Springs Stadium is included with your concert ticket.

Traffic and public transport will be busier than normal, please plan your journey in advance and allow extra time. Your concert ticket includes your trip to and from the event on trains, the Northern Express (NX1/2), and special event buses. Make sure you save your ticket for the ride home!

For information on these services, click below.

More info

The following parking restrictions are in place for ZM Friday Jams Live:

• West View Rd: Authorised Parking Sun 12:00 – Mon 01:00
• Great North Rd: Temp Bus Stop (From Bullock Track Extending East 100m): Sun 15:00 – Mon 01:00
• Old Mill Rd: No Stopping Both Kerbs (Francis Street to Sherwood Ave): Sun 13:00 – Mon 01:00
• Tuarangi Rd: Authorised Parking (3x Car Space from Great North Rd extending East): for Mobility Shuttle only Sun 20:00 – Mon 01:00
• Great North Rd: No Stopping East Kerb (Williamson Ave to Crummer Rd): Sun 19:00 – Mon 01:00
• Surrey Cres: No Stopping East/West Kerb (Prime Rd St to Williamson Ave) Sun 20:00 – Mon 01:00
• Great North Rd: Bus Parking (Top of Tuarangi Rd to Coleridge St): South Kerb Sun 19:00 – Mon 01:00
• Great North Rd: Bus Parking (Coleridge St to Bond St): Sun 18:00 – Mon 01:00
• Williamson Ave: Bus Parking South Kerb (Great North Rd to Northland St): Sun 19:00 – Mon 01:00
• Williamson Ave: No Stopping North Kerb (Great North Rd to Dryden St): Sun 19:00 – Mon 01:00
• Selbourne St: Authorised Parking (From Speed hump to Williamson Ave) Sun 19:00 – Mon 01:00
• Great North Road: No Stopping South Kerb (Tuarangi Rd to Surrey Cres) Sun 15:00 – Mon 01:00
• Great North Road: No Stopping North Kerb (100m Past Bullock Track to Surrey Cres) Sun 15:00 – Mon 01:00
• Ivanhoe Road: No Stopping Both Kerbs (West end of Road to Mountain View Road) Sun 15:00 – Mon 01:00
• Tuarangi Rd: No Stopping Both Kerbs GNR to Wexford Rd (Excluding 3x Car Spaces at GNR intersection): Sun 15:00 – Mon 01:00
• Mountain View Road: East Kerb (Ivanhoe Rd to Southern end of motorway underpass): Sun 15:00 –Mon 01:00

The following road closures will be in place on the event day to assist with the smooth running of the event, alleviate congestion on the surrounding roads, and support safe pedestrian movement and public transport operations.

• Stadium Rd: from 7am on Fri 15 Nov until 1am on Mon 18 Nov.
• Bullock Track: from 7am on Sun 17 Nov until 1am on Mon 18 Nov.
• West View Rd: from midday Sun 17 Nov until 1am on Mon 18 Nov.
• Old Mill Rd: from 2pm Sun 17 Nov until 1am on Mon 18 Nov.
• Great North Rd (St Lukes Rd to Bond St): from 8pm Sun 17 Nov until 1am on Mon 18 Nov.
• State Highway 16 Eastbound Off Ramp: from 8pm Sun 17 Nov until 1am on Mon 18 Nov.
• State Highway 16 Westbound Off Ramp: from 8pm Sun 17 Nov until 1am on Mon 18 Nov.
• Tuarangi Rd: from 8pm Sun 17 Nov until 1am on Mon 18 Nov. Residents Access Only and via Mountain View Rd only.
• Williamson Ave (Northland St to Great North Rd): from 8pm Sun 17 Nov until 1am on Mon 18 Nov.
• Surrey Cres (Prime Rd to Great North Rd): from 8pm Sun 17 Nov until 1am on Mon 18 Nov.
• Old Mill Rd (between Francis St and Sherwood Ave): from 8pm Sun 17 Nov until 1am on Mon 18 Nov.

Mobility volunteers will be available to provide assistance to all mobility impaired patrons if required. Please do not hesitate to approach one of our friendly team members in a high-vis jacket to request assistance.

Drug and Alcohol Policy:

• Western Springs Stadium complies with the Liquor Licensing Authority and prohibits the serving of alcohol to intoxicated or under-aged persons.
• There will be zero tolerance for intoxication.
• Those who arrive at the gates intoxicated will be refused entry into the event, and patrons who become intoxicated will be escorted from the venue.
• Intoxicated or under-aged persons who are apprehended with alcohol will be escorted from the premises.
• Persons supplying alcohol to underage patrons will be evicted from the premises.
• Western Springs Stadium maintains a strict 'no drugs' policy.
• Illicit drugs are prohibited and will be confiscated at the gate.
• Any persons apprehended with drugs in their possession will be escorted from the premises.
• Incidents involving alcohol or drugs will be referred to the NZ Police where the situation requires it.