Do you have a bag/coat check?
No there are no cloaking services available.
I purchased my ticket from Viagogo/Trade Me or another on-seller – will my ticket be accepted?
inTix is the official ticketing agent for this show. We cannot guarantee authenticity of tickets purchased from third party sellers such as Viagogo or individuals selling on Trade Me.
Where can I collect my tickets from at Mt Smart?
All tickets are be electronic.
Are there any cash-out facilities?
EFTPOS facilities will be available within the stadium from all retail units. There will be limited cash out facilities available at Mt Smart Stadium within the stadium.
Can I bring my own food in?
You may bring in a small amount of home prepared foods such as baking, sandwiches, fruit etc. Commercial foods such as takeaways, soft drinks and confectionary are not permitted.
Can I bring a drink in?
Empty plastic bottle without lid (up to 750ml) to use at the free water stations. Sealed bottle of water (up to 750ml) - be aware that the lid will be removed and discarded on entry. Plastic bottles only (no glass or metal) - there are water taps in the stadium.
Can I, or where can I smoke?
No smoking is allowed inside the stadium, but go to the gate you came in and you will be escorted to the smoking area.
Will the concert go ahead if it is raining?
The concert will go ahead rain or shine. If rain is predicted, bring a poncho or raincoat as umbrellas are not permitted.
Any lost property found is taken to the Venue Operations Centre (VOC). Valuable property is taken to Mt Wellington Police Station following the event. Everything else to Stadium Management office for collection (for up to 3 months). Contact firstname.lastname@example.org with a description of the item you have lost.