My Chemical Romance

Tickets

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Refunds

All existing tickets remain valid without the need for exchange. Patrons unable to attend the new date can obtain a refund by contacting their point of purchase. All refund requests must be submitted by 5pm, Thursday 20 May.

Ticket enquiries

For any further ticket enquiries please reach out to the official ticketing agent Ticketmaster.

The Outer Fields is a general access (GA), unrestricted venue. There are no seats. There are no reserved areas. First come, first served.

The venue entrance is situated on Stadium Road (except Accessibility access, see Mobility Access below).

All shows are all-ages, general admission with NO age restrictions however children under 14 years must be accompanied by an adult. Every patron must have a valid ticket, no matter your age. 

There are a limited number of accessibility car park spaces – Entrance off Bullock Track, just north of Great North Road. These need to be pre booked by contacting the promoter on: info@crsmanagement.co.nz. There is no street parking in the immediate vicinity of the venue. All vehicles need to display a mobility pass. 

There is a dedicated accessibility drop point for cars displaying a valid mobility pass for patrons with disability or access needs on the Great North Road corner of the Bullock Track. 

There is a limited capacity accessible viewing platform situated immediately inside the venue, which is accessible by accessibility patrons plus one companion each.

Accessible toilet facilities are immediately alongside the platform. There are also accessible toilet facilities in the two main toilet compounds. 

Guide dogs are welcome at all events. It would be great if you could get in touch with us before the event to let us know if you are bringing your guide dog so we can make sure you get the best out of your concert experience. Please include your contact email address.

For all other special access requirements, please let the promoter know if you or a friend or family member is attending the event and requires special assistance on: info@crsmanagement.co.nz

At the Outer Fields at Western Springs we go out of our way to provide you with a comfortable and enjoyable experience. In return, we ask you to respect our facilities and help contribute to an enjoyable event for all our patrons. To achieve this, we require all visitors to the venue to meet the following conditions of entry. Please note, conditions are subject to change without notice. 

Dress code

• For safety reasons, footwear is to be worn at all times. 
• We do not permit gang patches or gang paraphernalia to be displayed. 

Security

• Venue management and its representatives reserve the right to request patrons to present any clothing, bags and other carried items for searching, including being subject to a pat down and/or a scanner search before entering the venue. 
• If you refuse to present any of the requested items for searching, you will be denied entry. 
• Entry will be refused if a patron is intoxicated or under the influence of illicit substances. 

Search on entry
You and/or your possessions will be subject to a safety and security search / wanding upon entry. Please see the 'What can't I bring' section below for a list of prohibited items. Confiscated items will not be returned, replaced or reimbursed. Venue management and the promoter take no responsibility for confiscated items.

Drug and alcohol policy

• The Outer Fields at Western Springs complies with the Liquor Licensing Authority and prohibits the serving of alcohol to intoxicated or under-aged persons.
• There will be zero tolerance for intoxication.
• Those who arrive at the gates intoxicated will be refused entry into the event, and patrons who become intoxicated will be escorted from the venue.
• Intoxicated or under-aged persons who are apprehended with alcohol will be escorted from the premises.
• Persons supplying alcohol to underage patrons will be evicted from the premises.
• The Outer Fields at Western Springs maintains a strict 'no drugs' policy.
• Illicit drugs and alcohol are prohibited from being bought into the venue and if found will be confiscated at the gate and the patron(s) will be refused entry.
• Any persons apprehended with drugs in their possession will be escorted from the premises.
• Incidents involving alcohol or drugs will be referred to the NZ Police where the situation requires it.

Behaviour
In extreme cases, a patron who exhibits unacceptable or disruptive behaviour will be asked to leave the venue. Dangerous activities such as aggressive moshing, stage diving, crowd surfing and climbing are not permitted and may result in the removal of patrons from the event. Failure to comply with a direction from Western Springs Stadium staff, security staff or the NZ Police to leave the event venue after having being warned to leave may render the ticket holder liable to arrest and prosecution for the offence of trespass under section 4 of the Trespass Act 1980 which is punishable on conviction by a fine not exceeding $1,000 or a term of imprisonment not exceeding 3 months. 

Lost stolen or damaged property
We take no responsibility for any damage to, loss or theft of a patron’s personal property while in or near the venue. Items of value recovered after an event will be taken to the Auckland Central Police Station. 

Smoking
The Outer Fields at Western Springs is a SMOKE FREE venue. This includes the use of e-cigarettes and vaporisers. 

• Small personal cameras and camera phones.
• Home prepared food.
• Empty plastic bottle (up to 750ml) to use at the free water stations.
• Sealed bottle of water (up to 750ml).
• Service dogs.

• Bags larger than A3 (400mm x 300mm x 300mm). Please note there is no bag check for this show - please do not bring a bag larger than the permitted size as there will be no facility to hold prohibited items.
• Video cameras and recording device (this does not include mobile phones)
• Photographic devices with detachable lens and/or lens larger than a standard watch face (not exceeding 4cm in diameter).
• Selfie sticks, Wands, Go Pros, Drones
• Banners & Signs 
• iPads or Tablets
• Cans or glass of any kind
• Strictly NO alcohol or illicit drugs
• Branded or commercial food and drinks, including takeaways
• Metal utensils and containers, cutlery, etc.
• Chilly bins / Coolers
• Dangerous goods
• Fireworks, flares, lasers or flash lights
• Knives, Tasers, Mace, Chains, Spurs or Studded Jewellery
• Offensive weapons including, but not limited to, any object that may be used as a projectile such as glow sticks, balls, containers, etc.
• Air horns and loud hailers
• Sun/rain shelters, including umbrella’s
• Skateboards, rollerblades, bicycles or scooters
• Unauthorised promotional, marketing or advertising.
• Animals (excluding service dogs such as guide dogs and police or emergency service dogs)
• Any other items deemed by venue management or the promoter to be illegal, dangerous or a nuisance to yourself or others
• Prams & Strollers

Please note that prohibited items will be confiscated and will not be returned. If in doubt, leave it at home. Venue management and the promoter take no responsibility for confiscated items.

The Outer Fields venue is licensed. There are a number of food trucks on site, including vegetarian options. Free water stations are provided. There are coffee/hot drink outlets on site. However, you may NOT bring any commercial food or takeaways, or any beverages into The Outer Fields. You may bring sealed water bottles or empty unsealed water bottles into The Outer Fields. 

Please bring identification if you wish to purchase alcohol. Accepted forms of ID are: Passport, NZ Driver’s License or Kiwi Access card (which has replaced the HANZ 18+ card). If we are unsure of your age and you do not have ID, you will not be able to purchase alcohol. 

This is an outdoor concert. The shows will proceed, rain or shine. Accepting this is a condition of buying a ticket. So come prepared. Be sun smart. Bring rain protection. The venue operator has the sole and absolute discretion to postpone any show, in exceptional circumstances, to an alternative date. In that event existing tickets will be valid for the alternative date or they can be returned to point of purchase for a refund (excluding booking fees), prior to the alternative date.

This website will provide up to date information in this unlikely event.

Umbrellas are not allowed into the venue. Please bring a poncho or a raincoat with you in case it rains.

There is no bag check for this show. Please do not bring a bag larger than the permitted size as there will be no bag check to hold prohibited items.

We do not recommend camping outside the venue prior to show day. There will be no facilities or security to support this. You are welcome to line up from 8am on show day outside the Venue on Great North Road. The line will begin at the Great North Road / Stadium Road corner and continue to the east, up Great North Road toward the Bullock Track and the Grey Lynn shops.

Gates - 3pm

Lips - 5.15pm

Miss June - 6.15pm

Goodnight Nurse - 7.15pm

My Chemical Romance - 8.50pm

Road closures will be in place on the following streets:

Stadium Road 

7am – 8 Mar  until 7pm – 14 Mar 

Bullock Track 

1pm - 11 Mar until 12am - 12 Mar

Surrey Crescent 

1pm – 11 Mar until 12am – 12 Mar 

Great North Road 

8.30pm – 11 Mar until 12am – 12 Mar 

State Highway 16 East Bound, Off Ramp (R3) 

8.30pm – 11 Mar  until 12am – 12 Mar 

No, the gates stay open for the entirety of the event.