Gates open at 6.00pm on Friday 28 November. Please note – no ticket, no entry.
Patrons are encouraged to collect their pre-purchased tickets in advance from a Ticketmaster outlet. If you have 'Print-at-home' as your ticket delivery method, it is strongly recommended you print your tickets prior to arriving. Tickets may not be able to be scanned from your mobile phone.
Alternatively the Box Office will be open from 9am Friday 18 November. The box office is located at Gate B ticket office. (Maurice Road entrance)
In order to ensure an enjoyable experience for everyone, stadium management reserves the right to deny entry or remove attendees who exhibit unacceptable or disruptive behaviour. There will be zero tolerance for intoxication. Those who arrive at the gates intoxicated will be refused entry, and patrons who become intoxicated, will be removed from the venue.
SEARCH ON ENTRY
You and your possessions will be subject to a safety and security search upon entry. Confiscated items (i.e. alcohol, etc.) will not be returned, replaced or reimbursed.
Prohibited items & Conditions of Entry
LEAVING THE VENUE DURING THE SHOW
Pass-outs will not be available at the event, please ensure that you bring everything that you require with you when you first enter.
BUS TICKET HOLDERS
If you have purchased a bus ticket combo, please ensure the 'Bus Combo' logo is visible on your printed ticket. You will be given your bus pass on entry. Please hold on to this pass for the duration of the evening as this is your ticket to use the bus service at the end of the night.
People who do not hold a bus ticket cannot access the buses and bus tickets CANNOT be purchased on the night.
Buses will be available for loading at the end of the night from 11:30pm at the zone indicated on the map. Each bus will leave when full.
The bus will drop patrons at the corner of Customs and Fort Street and will not make any other stops.
Visit https://at.govt.nz/bus-train-ferry/events/mt-smart-stadium/ for public transport options to the Stadium.
Taxis will be available from Maurice Road.
There is no parking available within the Stadium. Parking is available on the surrounding streets.
The following forms of ID will be accepted.
R16 – School ID, NZ photo drivers licence, passport
R18 licenced area - NZ photo drivers licence, passport, HANZ 18+ card
STRICTLY – No ID, no service.
Mt Smart Stadium is a totally SMOKEFREE zone. Patrons must not smoke within Stadium grounds.